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FAQs

Frequently Asked Questions (FAQs)

1. Design Services

Do you offer design services for my project?
Yes, we provide custom design services to help bring your vision to life. Please contact us for more details and pricing options tailored to your needs.

2. Proofing

What is your proofing process?
We offer digital proofs for your review before proceeding with printing. If you prefer a physical proof, we can arrange that for an additional fee.

3. Turnaround Time

What is the typical turnaround time for printing?
Our standard turnaround time is 4-6 business days. Larger orders or custom requests may require additional time. Rush orders can often be accommodated for an extra fee.

4. Shipping Options

What shipping options do you provide?
We offer a variety of shipping methods, including standard and expedited options. Local pickup is also available for customers who prefer to collect their orders in person. Shipping costs will be calculated based on your order details.

5. Artwork Specifications

What are the artwork specifications for printing?
Please submit your artwork in acceptable formats: PDF, AI, or PSD. Ensure that your artwork follows these guidelines for optimal results.

  • Bleed: Should be 0.125 inches.
  • Margin: Should be at least 0.125 inches, preferably 0.25 inches or greater.
  • Fonts: We are not responsible for any fonts that are not provided with the design. To avoid font substitution, please provide the fonts or outline the text in your design.

6. Tax and Fees

Are taxes included in the quoted price?
Our quoted prices do not include sales tax. Sales tax will be applied to your final invoice.  Additional fees may apply for specific services, such as physical proofs or rush orders.

7. Terms and Conditions

Where can I find your terms and conditions?
Our complete terms and conditions can be found on https://presidentialprinting.com/terms. We recommend reviewing them before requesting a quote to understand our policies and procedures.


Need More Help?

If you have any other questions or require further assistance, please feel free to contact us at 215-536-1667 or fill out our Contact Form.